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Social Media Analytics That Matter
February 13, 2017 @ 5:00 pm - 6:00 pm
Guest Speaker: Sara Dunaj, Social Media Manager, Princess Cruises
Learn about the social media metrics that matter to C-Suite executives, marketing leadership and customer service teams from a 10-year social media industry veteran!
Session will cover:
– How to determine KPIs for a social media program
– Measuring social engagement using Sprinklr
– Social media listening data
– Challenges and successes of measuring conversions
Bio:
Sara Dunaj thinks you need a vacation. As a social media manager specializing in travel and hospitality, she’s encouraged would-be travelers to hop an Air New Zealand flight, rest their heads at Cambria Suites, and experience the nonstop entertainment of Los Angeles. She currently oversees the award-winning global social media strategy for Princess Cruises, inspiring guests to set sail through social storytelling.
Seating is on a first-come, first-served basis (with priority given to Annenberg students) in ANN 301D.